jomjudi collects only the personal data necessary to operate your account, verify your identity under our licensing obligations, process transactions in MYR, and deliver a personalised gaming experience. We do not collect data beyond what is required for these purposes.
All jomjudi systems transmit data over TLS 1.3 encrypted connections. Personal data at rest is stored in encrypted form on access-controlled infrastructure. Passwords are one-way hashed and are never stored or transmitted in plain text.
jomjudi does not sell your personal data. We share data only with regulated service providers bound by confidentiality obligations — including payment processors, identity verification services, and our licencing authority — where legally required or necessary to operate the Platform.
You have the right to access, correct, and request deletion of your personal data held by jomjudi, subject to our legal retention obligations under our international gaming authority licence and applicable financial regulations.
jomjudi uses strictly necessary cookies to maintain your logged-in session and platform preferences. We do not place third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings at any time.
jomjudi retains account and transaction data for the minimum period required under our licencing authority's anti-money laundering regulations — typically five (5) years following account closure. Data retained beyond that period is securely deleted or anonymised.
jomjudi ("We", "Us", "Our") is committed to protecting the privacy and personal data of every individual who registers an account or accesses the Platform at jomjudi.club. This Privacy Policy explains what personal data jomjudi collects, why we collect it, how we use and protect it, and what rights you have in relation to your data.
This Privacy Policy applies to all Members, visitors, and prospective users of the jomjudi Platform. By registering a jomjudi account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms and Conditions, which are available at jomjudi.club/terms-conditions.
jomjudi operates under an international gaming authority licence. Our data protection practices are shaped in part by the requirements of that licence, as well as by applicable data protection legislation in the jurisdictions from which we accept players, including Malaysian users covered by the Personal Data Protection Act 2010 (PDPA).
jomjudi is the data controller in respect of personal data processed through the Platform. If you have questions about how jomjudi handles your personal data, or wish to exercise any of your data subject rights, please contact us at the email address provided in Section 16 of this Policy.
Where jomjudi engages third-party processors — such as payment gateway providers, identity verification services, or cloud infrastructure operators — those parties act as data processors under written agreements that impose confidentiality and data security obligations consistent with our regulatory standards.
When you register a jomjudi account, we collect: your full legal name, date of birth, nationality, residential address, email address, and mobile telephone number. This information is required to create your account and to verify your eligibility to use the Platform.
In order to comply with our international gaming authority licence and applicable anti-money laundering regulations, jomjudi may require you to submit copies of government-issued identification documents (such as your MyKad or passport) and proof of address. This data is processed by our regulated identity verification partner and is not stored on jomjudi's primary servers beyond what is required for ongoing compliance.
We collect transaction data relating to all deposits and withdrawals processed through your jomjudi account, including payment method details (such as your FPX bank selection, Touch 'n Go eWallet reference, or DuitNow account number), transaction timestamps, amounts in MYR, and transaction outcomes. Full card numbers or bank account credentials are not stored on jomjudi systems — these are handled exclusively by our payment gateway partners.
jomjudi records all gaming activity on your account, including game sessions, bet amounts, game outcomes, and cumulative win/loss data. This data is maintained for regulatory compliance (including responsible gaming monitoring), dispute resolution, and to personalise your experience on the Platform.
We collect technical information when you access the Platform, including your IP address, device type, browser type and version, operating system, and session timestamps. This data is used to detect fraud, ensure platform security, and optimise the Platform for the devices and network conditions commonly used by Malaysian players.
If you contact jomjudi support by email or live chat, we retain records of that communication, including the content of messages and any supporting documentation you provide. These records are used to resolve your query and for training and quality assurance purposes.
jomjudi uses the personal data we collect for the following purposes:
jomjudi processes your personal data on the following legal bases:
6.1 jomjudi does not sell, rent, or trade your personal data to any third party for their own marketing purposes under any circumstances.
6.2 We may share your personal data with the following categories of third parties, strictly as necessary for the purposes described in this Policy:
6.3 All third-party processors engaged by jomjudi are subject to written data processing agreements that impose security, confidentiality, and purpose-limitation obligations at least equivalent to those described in this Policy.
7.1 jomjudi uses cookies and similar technologies to operate the Platform. We use the following categories of cookies:
7.2 jomjudi does not use third-party advertising cookies or cross-site behavioural tracking technologies on the Platform.
7.3 You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your jomjudi account.
8.1 jomjudi implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
8.2 Despite these measures, no internet transmission or data storage system is entirely immune from security risk. If you believe your jomjudi account has been compromised, contact support immediately.
9.1 jomjudi retains your personal data for as long as your account remains active and for a minimum period following account closure as required by our licencing authority and applicable law. This retention period is typically five (5) years from the date of account closure for transaction and identity records, in compliance with anti-money laundering regulations.
9.2 Communications data and support records are retained for three (3) years from the date of the communication unless a longer period is required in connection with a live dispute or regulatory investigation.
9.3 Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be linked to you as an individual.
Subject to applicable law and our regulatory obligations, you have the following rights in relation to personal data held by jomjudi:
To exercise any of these rights, contact jomjudi support using the email address in Section 16. We will respond within thirty (30) days of receiving a verified request.
11.1 jomjudi may send you promotional communications about new games, bonuses, promotions, and platform features where you have provided explicit consent to receive such communications at the time of registration or subsequently through your account preferences.
11.2 You may withdraw consent to marketing communications at any time by updating your notification preferences in your jomjudi account settings or by notifying support. Withdrawal of marketing consent does not affect the delivery of transactional communications relating to your account.
11.3 jomjudi does not share your contact information with third parties for their own marketing purposes.
The jomjudi Platform is strictly intended for persons who are at least twenty-one (21) years of age. 21+ jomjudi does not knowingly collect personal data from individuals under this age. If we become aware that personal data from an underage individual has been collected, we will immediately suspend the associated account, delete the data, and return any deposited funds to the source payment method.
If you believe that a minor has registered a jomjudi account, please notify us immediately at the contact address in Section 16.
13.1 jomjudi's Platform infrastructure may involve the transfer and storage of personal data in jurisdictions outside Malaysia where our cloud infrastructure partners operate data centres. In all such cases, jomjudi ensures that appropriate contractual safeguards are in place to protect your personal data to a standard at least equivalent to that required under our licencing authority's data protection obligations.
13.2 By registering a jomjudi account, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this Policy.
The jomjudi Platform may display information about or references to third-party game providers whose software powers games on our platform. jomjudi's Privacy Policy applies only to data processed by jomjudi directly. Game providers operate under their own privacy arrangements as required by our licensing agreements with them. jomjudi does not control and is not responsible for the privacy practices of third-party game software providers.
15.1 jomjudi may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. Material changes will be communicated to active Members by email or via a prominent notice on the Platform at least seven (7) days before the change takes effect.
15.2 The current version of the Privacy Policy is always available at jomjudi.club/privacy-policy. The "Last Updated" date at the top of this page indicates when the current version was published. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how jomjudi has handled your personal data, please contact our Data Protection team. We aim to respond to all enquiries within five (5) business days.
Contact email: [email protected]
This email address is provided for reference only and is not a clickable link. Please copy the address manually to your email client.
Play on a platform where your data is encrypted, never sold, and handled under a licensed, audited framework built for Malaysian players.
21+ Gambling involves risk. Play responsibly. jomjudi operates under an international gaming authority licence.